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This independent long-form clause fully governs all order generation, payment verification, stock matching, order review, processing scheduling, and order closing rules of our apparel store. All product prices displayed on the website are final commodity prices excluding shipping fees, logistics insurance fees, handling fees, cross-border tariffs, import taxes, and regional additional regulatory fees. All extra expenses incurred in the transportation and customs clearance process shall be independently borne by customers, and cannot be deducted, offset, or refunded from the order payment amount without official written confirmation from our store.
After the user completes payment through the supported payment channels, the order will enter the system automatic verification and manual review process. We will verify payment authenticity, user transaction risk, recipient information completeness, and commodity stock status. Only orders that pass all reviews will enter the warehouse sorting and delivery process. We reserve the absolute right to suspend review, freeze order status, or directly cancel abnormal orders, including but not limited to system pricing errors, repeated duplicate orders, excessive bulk purchases, malicious stock hoarding, abnormal transaction frequency, incomplete or false recipient information, suspected fraud and high-risk payment disputes, and out-of-stock invalid goods.
In-stock standard apparel will be processed and shipped within 1–3 business days after payment verification; pre-sale styles, batch customized styles, and special craft clothing will be shipped strictly in accordance with the production cycle marked on the product detail page. We will arrange orders in chronological order of payment completion, and do not support arbitrary priority delivery requests without special official instructions.
Once the order enters the warehouse preparation and packaging process, users are no longer allowed to modify commodity specifications, color, size, style, and recipient information. For unshipped orders that users actively apply to cancel, if the goods have been sorted, packaged, and generated outbound records, we have the right to deduct actual material costs, packaging losses, and manual processing fees from the refund amount. Orders that have been shipped out of the warehouse cannot be cancelled, changed, or intercepted, and all subsequent logistics and after-sales behaviors shall be implemented in accordance with logistics and return policy clauses.
We implement real-time stock synchronization management. Due to simultaneous placing of orders by multiple users and system data synchronization delay, individual products may be out of stock after user payment. In case of genuine stock shortage, we will take the initiative to contact users for negotiation solutions including order cancellation and full refund or style replacement, and will not bear additional compensation liability beyond the scope stipulated by law.